All Orders Placed Before 3PM EST Ship the Same Day. FREE Ground SHIPPING on All U.S. Orders Over $40.

FAQs

Here you can find some of our commonly asked questions. If your question isn't answered on this page, please feel free to use the contact us form.

Fabric Content

All of our Life is Good Crushers (no matter what form they come in) that have a solid color (i.e Night Black, Fiesta Pink) are 100% Cotton. Any Crusher with a "heathered" color (i.e Heather Gray, Heather Vintage Blue) will be a blend of 70% Cotton and 30% Polyester. 

Beyond our Crushers, fabric content does vary from style to style. Please reach out to us at orders@jakesgoodnewport.com if you have any questions about the fabric content of any item that is not a crusher. 

 

Return Policy

You can see our full return policy here.

 

Shipping and Handling Time

We process all orders within 24 hours of purchase. Exclusions apply only on holidays or where there are problems with an order. We will always contact you in the case that we are out of stock of something or cannot fulfill your order. Please see our Shipping Policy for more.

 

Shipping Cost

Our shipping cost varies depending on what shipping service you're looking at, the speed with which you desire to receive your items, and your location. All U.S. based orders over $40 will receive free shipping. You can see a full chart of shipping prices here.

 

Exchanges

We are more than happy to process exchanges for items purchased on our website. For full details on exchanges, and our return policies, please click this link.

 

Ordered from a different Life is Good store

If you placed your purchase with a different Life is Good location, or bought it in store, you are best off giving that location a call. No physical Life is Good store is owned by corporate, and we are all privately owned independent retailers. If the item you bought from another store is something that we also carry, you can send us an email via the contact us form, and we'll see what we can do about an exchange. We are not able to refund any purchases not made with us directly.

 

If there are any questions here that were not answered, please use the Contact Us form, or see our Shipping Policy and our Return Policy, as it may be covered there.